Content Creators Hub Ltd.
These Terms and Conditions constitute a binding agreement between you and Content Creators Hub Ltd. ("Company", "we", "us", "our"). By accessing our website and engaging our services, you agree to be bound by these terms. If you do not agree, you should not use our website or engage our services. These terms apply to all visits to our website and all service engagements. We reserve the right to modify these terms at any time. Continued use of our website or services following modifications indicates acceptance of updated terms.
When using our website, you agree to:
- Comply with all applicable laws and regulations
- Not engage in any unlawful or fraudulent activity
- Not disrupt or interfere with website operation or security
- Not transmit viruses, malware, or harmful code
- Not attempt to gain unauthorised access to systems or data
- Not reproduce, modify, distribute, or display website content without permission
- Not collect or process personal data from our website without authorisation
- Respect intellectual property rights of all parties
You are responsible for:
- Providing accurate, complete, and current information in all communications with us
- Maintaining confidentiality of any login credentials or account information
- Securing your devices and networks against unauthorised access
- Complying with all applicable laws in your jurisdiction
- Respecting the intellectual property rights of others
- Not using our services for any illegal, fraudulent, or unethical purposes
We will provide services in a professional manner consistent with industry standards. However, we are not responsible for:
- Technical failures, interruptions, or delays in service delivery
- Performance of third-party services (social platforms, email services, etc.) beyond our control
- Changes in social media platform policies or algorithm changes
- Client failure to provide necessary information or timely feedback
- Platform actions (account suspension, content removal, etc.) affecting client accounts
- External circumstances affecting content performance or engagement
- Client implementation or management of recommendations
Content performance depends on numerous factors beyond our control, including platform algorithm changes, audience behaviour, competitive landscape, and market conditions. We provide expert content creation and strategic guidance based on industry best practices, but cannot guarantee specific engagement levels or results.
Our services are provided on an "as is" basis. We do not warrant that:
- Services will meet all your expectations or requirements
- Content will achieve specific engagement or conversion targets
- Services will be uninterrupted or error-free
- Content will not encounter platform policy issues or content moderation
- Services will generate specific business results or revenue
Content effectiveness depends on numerous variables including audience quality, content quality, platform dynamics, and market conditions. We provide professional content creation and strategic guidance, but cannot guarantee specific outcomes or results.
To the maximum extent permitted by law, we shall not be liable for:
- Indirect, incidental, consequential, or punitive damages
- Lost profits, revenue, or business opportunities
- Loss of data or corruption of files
- Any damages arising from use or inability to use our services
- Any damages arising from third-party services or platforms
Our total liability for any claim arising from our services shall not exceed the amount paid by the client for the service giving rise to the claim. This limitation applies even if we have been advised of the possibility of such damages.
All website content, including text, graphics, logos, images, and software, is owned by or licensed to Content Creators Hub Ltd. and protected by UK copyright law. You may view and print website content for personal use only. You may not reproduce, distribute, modify, or transmit any website content without our express written permission. Original content created specifically for clients remains our property unless otherwise specified in a written service agreement. Clients receive a license to use created content for their business purposes. Client-provided materials remain the client's property.
Our website may contain links to third-party websites and resources. We do not endorse, control, or assume responsibility for linked websites. Your use of third-party websites is governed by their terms and privacy policies. We are not responsible for any content, accuracy, or practices of external websites. Please review third-party terms and privacy policies before use.
Engagement of our services is governed by written service agreements specifying scope, deliverables, timeline, fees, and payment terms. These Terms and Conditions apply to all service engagements unless expressly superseded by written service agreement. In the event of conflict between these general terms and specific service agreement terms, the service agreement shall prevail.
Successful service delivery requires client participation. Clients are responsible for:
- Providing accurate brand information and content guidelines
- Providing feedback and approving content in a timely manner
- Maintaining their own social media accounts and access credentials
- Maintaining appropriate brand management oversight
- Complying with social platform policies and terms of service
- Maintaining their own business records and compliance with laws
- Providing necessary access to accounts as agreed
- Maintaining confidentiality of sensitive brand information
Delays in client approval or feedback may impact content delivery timelines. We are not responsible for delays caused by client inaction or slow decision-making.
Clients retain full ownership and control of their social media accounts. We operate accounts on behalf of clients under agreed terms. Clients are responsible for maintaining account security and implementing platform security features. Client provisions of login credentials constitute authorisation for us to access and manage accounts. Clients may revoke access at any time. Clients are responsible for compliance with platform terms of service and advertising policies.
Both parties agree to maintain confidentiality of proprietary information disclosed during business relationships. Client business information, brand strategies, and content ideas will be kept confidential and not disclosed to third parties except as necessary to deliver services or as required by law. Our methodologies, strategies, and internal processes remain our property.
We comply with UK General Data Protection Regulation (GDPR) and Data Protection Act 2018 in all data handling practices. Please see our Privacy Policy for detailed information on how we collect, process, and protect personal data. Clients engaged in services involving data collection agree to comply with all applicable data protection laws and regulations.
You agree to indemnify and hold harmless Content Creators Hub Ltd., our officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your violation of these terms or applicable laws
- Your use of our website or services
- Your violation of third-party rights
- Your breach of any service agreement
- Any content you provide or submit to us
These Terms and Conditions, along with any written service agreement, constitute the entire agreement between you and Content Creators Hub Ltd. regarding our services and website. These terms supersede all prior agreements, understandings, and negotiations. No modification of these terms is valid unless made in writing and signed by an authorised representative of our company.
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales, United Kingdom. You irrevocably submit to the exclusive jurisdiction of the courts of England and Wales regarding any disputes arising from these terms or our services. Any legal proceedings shall be conducted exclusively in English.
If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court, that provision shall be modified to the minimum extent necessary to make it enforceable, or if not possible, severed from these terms. The remaining provisions shall continue in full force and effect.
If you have questions about these Terms and Conditions, please contact us at hello@contentcreatorshub.co.uk or via telephone at +44 20 9876 5432.